In 2014 Convergence was certified to ISO 9001:2008. As improvement of quality and the search for higher efficiency is an ongoing process, Convergence has not been idle. Improving the overall quality even further will be the focus in 2017 of which customers, suppliers and our company will benefit.
By standardizing work flows, improving documentation and working with Lean and Six Sigma tools even more, we are confident it will contribute to the overall quality and hope to upgrade our quality system from ISO 9001:2008 to ISO 9001:2015.
Convergence will start by updating the current quality manual to the highest standards in order to improve current workflows; reducing unwanted process deviations and ‘waste’ within all departments.
Quality has always been a top priorty throughout the organization: from sales to delivery of the system. Quality is not an act, it is a habit!